Shipping policy

Order processing
Orders are processed within 1–3 business days, excluding weekends and holidays. You'll receive an email when your order ships.

Shipping rates
Shipping is calculated at checkout. Most orders over $75 ship free within the United States. Oversized and heavy items ship by LTL freight and are marked on the product page. Freight shipping is calculated at checkout once you enter your address and isn't eligible for free shipping.

Carriers and delivery
Packages ship by USPS or UPS. Freight carriers vary by location, and we quote the most affordable option. Delivery time depends on your location; your tracking will show an expected arrival date.

Tracking
Your shipping confirmation email includes a tracking number. Please allow up to 48 hours for tracking to update.

How we pack
Each item is wrapped in craft paper, then in layers of foam and bubble wrap, and packed with biodegradable packing peanuts. Very fragile items are double-boxed. Large orders and custom pieces ship by freight.

Alaska, Hawaii, and PO boxes
Shipping to Alaska, Hawaii, and PO boxes requires a special quote. Please contact us before ordering.

International shipping
We currently ship within the United States only.

Local pickup
Choose free local pickup at checkout and pick up at Adobe Rock Products, 700 East Village Blvd, Stansbury Park, UT 84074. Your order will be ready in 1–2 business days, and we'll email you when it is. Bring your order confirmation and check in at the office or showroom.
Summer hours (March–October): Monday–Friday 7 AM–7 PM, Saturday 8 AM–5 PM
Winter hours (November–February): Monday–Friday 8 AM–5 PM, Saturday 10 AM–2 PM

Missing orders
If you haven't received your order within 10 business days of your shipping confirmation email, contact sales@saltflattrading.com with your name and order number.

Damaged items and returns
For damaged items, returns, and exchanges, see our Return & Refund Policy.

Questions
Email sales@saltflattrading.com, call (435) 830-6500, or text (435) 843-0360.